Terms & Conditions Fun 36 – Malaysia Platform Guidelines

In these Terms & Conditions, the following words and phrases have the meanings set out below, unless the context requires otherwise:

Any terms not specifically defined above shall be interpreted in accordance with their context within this document and applicable Malaysian law.

To register and use the platform Fun 36, you must meet all of the following eligibility requirements without exception:

1. You must be at least 21 years of age at the time of registration. Fun 36 takes this age requirement seriously and may carry out age verification at any time.
2. You must be registering as an individual on your own behalf, not on behalf of any third party or business entity.
3. You must be located in Malaysia or a region where participation in online gaming and betting is permitted.
4. You are not permitted to register if you are a Fun 36 employee, a first-degree relative of a Fun 36 employee, or any individual involved in the operation of our platform.
5. You must not be listed on any recognised self-exclusion programme or gambling prohibition register.
6. All information you provide during registration and while using the platform must be accurate, current, and complete.

The registration process at Fun 36 designed to be simple and fast, yet subject to a few key rules that all members must follow:

• Each individual is only permitted to hold one (1) account active on fun 36 at any one time. This includes accounts using different devices, IP addresses, or payment methods.
• You are solely responsible for keeping your account password confidential. fun 36 will not be held liable for any losses resulting from the disclosure of your password to an unauthorised party.
• You must notify the Fun 36 customer support team immediately at support@fun36.biz if you suspect your account has been accessed by an unauthorised party.
• Accounts that are inactive (no logins or transactions) for more than 12 consecutive months may be subject to a monthly administrative fee of RM5 until the balance reaches zero or the account is reactivated.
• Fun 36 reserves the right to close any account where there is evidence that it was registered using false information or for fraudulent purposes.

By registering, you agree to receive communications from Fun 36, including promotional notifications, platform updates, and important account information. You may opt out of promotional communications at any time via your account settings.

All transactions on the platform Fun 36 conducted in Malaysian Ringgit (MYR). We accept a variety of popular local payment methods in Malaysia:

All deposits must be made from an account registered in the same name as the Fun 36 account holder. Deposits from third parties are not accepted and funds will be returned after deduction of applicable processing fees.

Member Fun 36 are entitled to withdraw their winnings at any time, subject to the following conditions:

1. The minimum withdrawal limit is RM50 per application. There is no maximum daily withdrawal limit for fully verified accounts (complete KYC).
2. The first withdrawal from any account requires a completed identity verification (KYC), including submission of a Malaysian identity card (MyKad) and proof of ownership of the payment method used.
3. All withdrawals will be processed to the same payment method used for the most recent deposit into the account. Where this is not possible, our customer support team will arrange an alternative method.
4. Processing times are between 5 and 15 minutes for e-wallet withdrawals and 1 to 3 business days for bank transfers via FPX.
5. Any winnings obtained while a bonus rollover requirement has not yet been met cannot be withdrawn until that rollover requirement has been fully completed.

Fun 36 reserves the right to delay withdrawal processing for security investigation purposes if suspicious activity or signs of fraud are detected on the relevant account. In such cases, our team will contact the member within 24 hours to seek clarification.

All bonuses and promotions offered by Fun 36 – including welcome bonuses, deposit bonuses, cashback, and seasonal promotions such as Hari Raya, National Day, and New Year – are subject to the specific terms stated on the relevant promotions page.

General terms that apply to all Fun 36 bonuses:

• Every bonus carries its own rollover (wagering requirement) that must be met before any funds associated with that bonus can be withdrawn.
• Members are entitled to each bonus type once only, unless stated otherwise in the relevant promotion's terms.
• Fun 36 reserves the right to cancel or reclaim any bonus that was issued in error or has been abused by a member.
• Using multiple accounts to claim the same bonus constitutes fraud and will result in the closure of all related accounts and freezing of funds.
• All bonuses carry validity period as stated. Bonuses that are not used within the valid period will expire automatically.
• Bonuses are non-transferable between accounts, cannot be directly converted to cash, and may not be used to move funds between games excluded from the bonus offer.

Platform Fun 36 offers a wide range of game categories including slots, live casino (baccarat, roulette, blackjack), Sports Betting (Malaysia Super League, EPL, Champions League), poker, and other popular games. Each category has specific rules displayed within the respective game interface.

General rules that apply to all games on Fun 36:

1. The outcome of all games on Fun 36 is final once determined by the system or dealer. No disputes arising from a player's own oversight will be entertained.
2. If a game is interrupted due to a technical issue or loss of internet connection on the player's end, any bets already placed will not be automatically refunded.
3. If a disruption occurs on Fun 36's end (server issues), affected bets will be reviewed and a fair outcome determined by our technical team within 24 hours.
4. The use of automation software, bots, or any tool that provides an unfair advantage in any game is strictly prohibited.
5. Strategies involving collusion between players at casino tables or in poker games are prohibited and may result in permanent account suspension.

All members Fun 36 expected to behave respectfully and responsibly while using our platform, particularly during Live Casino sessions involving real dealers and other players. The following conduct is strictly prohibited:

Fun 36 takes the protection of all members' personal information seriously. All data collected, processed, and stored by Fun 36 is subject to our full Privacy Policy, which can be found on the Privacy Policy page.

In summary, Fun 36's privacy commitments include:

• All personal data is protected with 256-bit SSL encryption during transmission and storage.
• Your information will not be sold or shared with third-party advertisers.
• Your financial information is processed through a secure payment system compliant with PCI DSS standards.
• You have the right to request a copy of the personal data we hold about you, request corrections to any inaccurate data, or request deletion of your data (subject to our legal obligations).
• Fun 36 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).

Fun 36 reserves the right to suspend or close any member account where there has been a breach of these Terms & Conditions or where concerning activity is detected. This includes but is not limited to:

1. Registering multiple accounts or using another person's identity.
2. Providing false information during registration or the KYC process.
3. Use of bots or automation software during gameplay.
4. Unlawful collusion between players in casino games or Poker.
5. Systematically abusing the bonus or promotional system.
6. Involvement in money laundering activities through the Fun 36 platform.
7. Behaviour that disrupts or threatens fun 36 staff or other players.

When an account is closed due to a terms violation, fun 36 reserves the right to forfeit all funds in the account, including actual deposit funds, where there is evidence of fraud. In cases where an account is closed at the member's own request without any violation, the actual cash balance (excluding bonuses) will be returned upon completion of the review process.

Fun 36 fully supports a responsible gambling culture. We believe that online entertainment should always remain an enjoyable activity and must never become a source of financial hardship or personal difficulty for our players.

As part of our commitment, Fun 36 provides the following self-control tools to all members:

• Deposit limits – Set daily, weekly, or monthly deposit limits on your account.
• Loss limit – Set a maximum loss limit over a defined period.
• Play time limits – Set a limit on how long you can play before the platform reminds you to take a break.
• Temporary Break – Suspend your own account for a period of between 24 hours and 6 months.
• Permanent self-exclusion – Permanently close your account if you feel that gambling is negatively affecting your life.

For more information on responsible gaming, please visit the Responsible Gambling page.

To the extent permitted by Malaysian law, Fun 36 will not be liable for:

• Any financial losses incurred by members as a result of betting or gaming decisions made on our platform.
• Service disruptions caused by factors beyond our control, including internet outages, telecommunications service provider issues, or natural disasters.
• Losses arising from unauthorised third-party access to a member's account resulting from the member's failure to keep their password confidential.
• Any taxes, duties, or other financial obligations that may arise for members as a result of winnings obtained on the fun 36 platform are the member's sole responsibility. Members are fully responsible for complying with all applicable local tax laws.

If there is any dispute regarding a transaction, bonus, game outcome, or any aspect of our service Fun 36, the following steps must be followed in order:

1. Contact Customer Support First – Please contact the fun 36 customer support team via live chat or email at support@fun36.biz. Clearly state the details of your dispute, the transaction number (if applicable), and any relevant supporting documents.
2. Investigation Period – Our team will investigate the dispute within 3 to 7 business days and will contact you with a decision or any additional information required.
3. Decision Appeal – If you are unsatisfied with the initial decision, you may request a higher-level review by submitting your grounds of appeal in writing within 14 days of the date of the initial decision.
4. External Resolution – If a dispute remains unresolved through the internal process, both parties may agree to pursue independent mediation or arbitration in accordance with Malaysian law.

These Terms & Conditions and all disputes arising from them are governed by and shall be construed in accordance with the laws of Malaysia. The exclusive jurisdiction for any legal action relating to the Fun 36 platform shall be the courts of Malaysia.

Fun 36 reserves the right to amend, modify, or update these Terms & Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. The amendment procedure is as follows:

• Any material amendments (those that significantly affect members' rights or obligations) will be communicated to members via their registered email at least 7 days before the amendment takes effect.
• Minor amendments (spelling corrections, clarification of phrasing, or the addition of information that does not materially alter members' rights) may take effect immediately without prior notice.
• The most recent update date will always be indicated at the top of this document for members' reference.
• Continued use of the fun 36 platform after any amendments take effect will be deemed full acceptance of the revised terms.
• If you disagree with any amendment, you have the right to close your account within 30 days of the amendment's effective date and withdraw your real money balance.